The regulatory environment governing pharmaceutical product and, in particular, prescription drug sampling, demands comprehensive sample accountability programs. As a leading supplier of sample fulfillment and distribution services, we collaborate with our clients to provide complimentary services in support of these programs.
We understand the extraordinary risk and exposure pharmaceutical manufacturers assume when sampling prescription product, especially those that are DEA controlled substances or requiring a cold supply chain. Our Client Services team and call center serve as a dedicated point of contact, coordinating critical follow up services to ensure compliance with industry and client standards.
Our PDMA / Drug Supply Chain Security Act (DSCSA)-compliant services help minimize risk of non-compliance through strict adherence to detailed Standard Operating Procedures (SOPs), by providing constant status communication with our clients and, where needed, electronic interfaces with their strategic partners.
Case Studies: Direct to Representative Sample Distribution Services
Over 1,700 sales representatives were losing valuable time in territory while waiting for sample deliveries. At the same time, the pharmaceutical manufacturer was experiencing excessive reportable losses and product returns. Learn how an optimized distribution process introduced significant efficiencies and improved regulatory compliance.Download Case Study Opens in a new window